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Our Services
At TENPOINT Compliance Solutions, we are committed to helping your organization achieve and maintain the highest standards of quality and service management. Contact us today to learn more about how we can support your certification and improvement goals.
What We Do
ISO Certification Consulting
​We offer comprehensive support for organizations seeking ISO certification. Our services include conducting gap analyses, assisting with closing findings, building, implementing, and improving processes, creating or updating documentation, conducting training, and preparing for audits. We also act as liaisons with external auditors, leveraging our partnerships with ISO auditors to streamline the certification process. Our specialties include:
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ISO 9001 Quality Management
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ISO 20000-1 IT Service Management
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ISO 27001 Security Management
CMMI Implementation and Assessment Consulting
For organizations aiming to implement or assess CMMI maturity levels, we provide thorough assistance. This includes conducting gap analyses, assisting with closing findings, building, implementing, and improving processes, creating or updating documentation, conducting training, and preparing for audits. Additionally, we gather artifacts and matrix them with the CMMI Workbook, and our team can serve as Appraisal Team Members (ATMs). Our partnerships with CMMI assessors ensure a seamless and effective CMMI journey. Our specialties include:
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CMMI for Services ML4
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CMMI for Development ML4
Customized Quality Programs
We offer tailored quality programs to suit your organization's specific needs. This can include conducting supplemental quality activities such as document management, internal audits, and quality reviews. We also provide training for current team members, recommend improvements based on best practices, and assist in implementing these improvements.
Customized IT Service Management (ITSM) Programs
Our customized ITSM programs are designed to enhance your IT service management practices. We offer supplemental ITSM activities, training for your current team members, recommendations for improvement, and assistance in implementing these improvements to optimize your IT service delivery.
Continual Quality and Service Management Support
As a long-term partner, we provide ongoing support for your quality and service management needs. This includes conducting regular quality and/or ITSM activities, assisting with resolving post-audit findings, leading Improvement Programs, and facilitating Enterprise Process Groups (EPGs) to drive continual improvement and excellence in your organization.
Each organization's journey to ISO certification is unique, and the specific steps may vary based on your organization's size, complexity, and industry. Working with experienced consultants can help streamline the process and ensure a successful outcome.
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